Charlie Chen Ph.D

Charlie C. Chen received his Ph.D. degree in Management Information Systems from Claremont Graduate University. Dr. Chen is a professor in the Department of Computer Information Systems and Supply Chain Management at Appalachian State University. His current research interests are business analytics, project management and supply chain management. He is a Project Management Professional (PMP) certified by the Project Management Institute since 2006. He has authored 4 books, more than 100 referred articles and proceedings, presented at many professional conferences and venues. Dr. Chen has published in journals such as International Journal of Project Management, IEEE Transactions on Engineering Management, Behaviour and Information Technology, Communications of Association for Information Systems, and Journal of Global Information Technology Management. Dr. Chen dedicates himself to be a transnational scholar and is a trip leader for study abroad programs in China, Japan, Spain, Taiwan and Thailand. He was a visiting faculty at Zhejiang University in China, Thammasat University in Thailand, and Gakushuin Women's College in Japan.

There are 29 included publications by Charlie Chen Ph.D:

TitleDateViewsBrief Description
Accelerating The Use Of Weblogs As An Alternative Method To Deliver Case-Based Learning 2008 370 Weblog technology is an alternative medium to deliver the case-based method of learning business concepts. The social nature of this technology can potentially promote active learning and enhance analytical ability of students. The present research i...
Affective and Social Factors Influencing the Continuance Intention of Using Social Technology for the Case-based Learning. 2012 270 The proliferation of social technology poses both a threat and an opportu- nity for the delivery of traditional case method learning in business schools. This paper extends the expectation confirmation model (ECM) to examine the possibility of delive...
Aligning The Factors Of Skill, Technology And Task To Influence The Continued Use Of Mobile Payment Users In China 2019 28 User attrition is a prevalent issue in the mobile payment market due to severe competition. Our study examines key factors contributing to the loyalty of mobile payment services, adopting flow and task-technology fit (TTF) theories. Based on the surv...
A Community-Based Approach To Sharing Knowledge Before, During, And After Crisis Events: A Case Study From Thailand 2015 589 This study adopts a structuration perspective to examine the knowledge sharing activities within local communities using social media to combat the 7-month 2011 Thai food crisis using a qualitative case study. The crisis represented a unique situatio...
Critical Factors Predicting The Acceptance Of Digital Museums: User And System Perspectives 2013 274 Digital museums are replacing traditional museums to inspire individual growth and promote culture exchange and society enrichment. However, the benefits of using the traditional museum to inspire visitors and promote the local economy may be comprom...
Critical Success Factors For The Implementation Of Integrated Healthcare Information Systems Projects: An Organizational Fit Perspective 2014 1110 Many healthcare reforms are to digitalize and integrate healthcare information systems. However, the disparity of business benefits in having an integrated healthcare information system (IHIS) varies with organizational fit factors. Critical success...
A Cross-Cultural Investigation of Situational Information Security Awareness Programs 2008 979 Purpose – The aim of this research is to make users aware of the importance surrounding the issue of security and security awareness while at the same time making educators as well as other individuals aware of the differing effects of cultural dimen...
Drone Delivery Services: An Evaluation Of Personal Innovativeness, Opinion Passing And Key Information Technology Adoption Factors 2019 93 Since drone delivery service started in Iceland in 2017, various business organizations have considered the adoption of the technology. This study examines critical factors that are pertinent to the adoption of drone delivery services by end users. B...
The Effects Of Discount Pricing And Bundling On The Sales Of Game As A Service: An Empirical Investigation 2019 473 Although many prior studies have discussed the effect of discount pricing and product bundling on sales, few investigated the effect on Game as a Service (GaaS) applications, which has been rapidly growing in the IT industry. We investigate the effec...
The Efficacy Of Online Cooperative Learning Systems 2006 590 Purpose – This study investigates the impact of online synchronous audio and video systems on the performance of cooperative learning in decision making and intellective tasks.Design/methodology/approach – In total, 156 subjects, divided into 46 grou...
An Empirical Evaluation Of Key Factors Contributing To Internet Abuse In The Workplace 2008 1180 Purpose – This study seeks to synthesize theories from communication, psychology and criminologyto examine the factors that influence the two most popular topics in industry – internet abuse andaddiction at the workplace. Design/methodology/approach ...
The Impact Of Information Richness On Information Security Awareness Training Effectiveness 2009 3634 In recent years, rapid progress in the use of the internet has resulted in huge losses in many organizations due to lax security. As a result, information security awareness is becoming an important issue to anyone using theInternet. To reduce losses...
The Impact Of Social Influence, Information Quality And Online Forum Features On The Credibility Of Doctors And Hospitals For Medical Tourism Services 2015 462 Medical tourism, especially cosmetic surgery to South Korea, is increasingly popular amongst Thai youths. Like many other youths around the world, they can obtain the relevant information from a variety of sources, including web discussion forums. Th...
Importance Of Diversified Leadership Roles In Improving Team Effectiveness In A Virtual Collaboration Learning Environment 2008 595 Virtual teams enabled by information and communications technologies (ICT) are increasingly being adopted not only by for-profit organizations but also by education institutions as well. This study investigates what contributes to the success of virt...
Improving Organisational Process Input Factors And Company Performance 2019 171 Enterprise environmental factors (EEF) and organisational process assets (OPAs) are important inputs for most of the processes in all project management knowledge areas. This study assesses the effect of three important EEF and OPA input factors, pro...
An Integrative Approach To Understanding Customer Satisfaction With E-Service Of Online Stores 2014 447 The proliferation of e-business has intensified competition for online customer satisfaction. Previous research has primarily offered a single view of customer satisfaction from marketing or technical perspective. Although each view has helped improv...
An Integrative Model To Predict The Continuance Use Of Electronic Learning Systems: Hints For Teaching 2006 859 There is an increased expectation about the useful ness of electronic learning (e-learning) to complement or substitute traditional face-to-face learning. However, the growth rate of the e-learning market has not properly reflected the high expectati...
Intention To Disclose Personal Information Via Mobile Applications: A Privacy Calculus Perspective 2016 1758 This study aimed to investigate the issue of consumer intention to disclose personal information via mobile applications (apps). Drawing on the literature of privacy calculus theory, this research examined the factors that influence the trade-off dec...
Length Of Cloud Application Use On Functionality Expectation, Usability, Privacy, And Security: A Case Of Google Docs 2019 44 Background: Newcomers to cloud applications typically have to overcome concerns of privacy (confidentiality control) and security (safekeeping). On the one hand, end-users may be accustomed to cloud applications’ privacy and security (habituation). O...
Managing ERP Implementation Failure: A Project Management Perspective 2009 2319 In recent years, rapid progress in the use of the internet has resulted in huge losses in many organizations due to lax security. As a result, information security awareness is becoming an important issue to anyone using theInternet. To reduce losses...
Managing The Full Erp Life-Cycle: Considerations Of Maintenance And Support Requirements And It Governance Practice As Integral Elements Of The Formula For Successful Erp Adoption 2010 1882 Companies adopting enterprise resource planning (ERP) systems have often focused primarily on implementation-related factors while neglecting those of post-implementation. As a result, the usefulness and operation of the ERP systems, once installed, ...
Medical Knowledge Discovery Systems: Data Abstraction And Performance Measurement 2004 245 Knowledge discovery systems can be traced back to their origin, artificial intelligence and expert systems, but use the modern technique of data mining for the knowledge discovery process. To that end, the technical community views data mining as one...
Moving Hospitals Toward E-Learning Adoption: An Empirical Investigation 2009 820 Purpose – Medical errors cause a significant number of deaths. Providing training to medical staffcan improve the quality of medical care. Hospitals have traditionally used face-to-face modality totrain staff but they are beginning to adopt e-learnin...
Online Privacy Control Via Anonymity And Pseudonym: Cross-Cultural Implications 2008 1183 Privacy’s exact nature needs to re?ect the contemporary view of a society. A growing number of online users demand the protection of their personal privacy via anonymity and pseudonym. The e?cacy of these two privacy controls in di?erent online envir...
Promoting The Use Of Online Social Technology As A Case-Based Learning Tool 2013 8 Social technology is proliferating and influencing different aspects of society. However, very few studies have examined the use of such a technology for a case-based learning pedagogy. This preliminary study investigates the use of social technology...
Understanding Physicians' Adoption Of Electronic Medical Records: Healthcare Technology Self-Efficacy, Service Level And Risk Perspectives 2019 194 Most developed countries across the globe are deploying electronic medical record (EMR) as one of the most important initiatives in their healthcare policy. EMR can not only reduce the problems associated with managing paper medical records but also ...
Using Social Media To Enrich Information Systems Field Trip Experiences: Students’ Satisfaction And Continuance Intentions 2016 553 A well-designed field trip can promote active learning and reinforce classroom materials. Few studies have examined the potential for social media to enhance IS field trip experiences by promoting active and collaborative learning. One major barrier ...
Voice Over Internet Protocol (Voip) Technology As A Global Learning Tool: Information Systems Success And Control Belief Perspectives 2013 418 Voice over Internet Protocol- (VoIP) enabled online learning service providers struggling with high attrition rates and low customer loyalty issues despite VoIP’s high degree of system fit for online global learning applications. Effective solutions ...
What Drives Electronic Word-Of-Mouth On Social Networking Sites? Perspectives Of Social Capital And Self-Determination 2016 1219 An increasing number of customers make purchase decisions according to social media referrals. Social-network-based communication is becoming a necessity for companies to stay competitive. However, using social networks to effectively promote electro...