On end-user computing productivity Results of controlled experiments

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Prashant Palvia, Joe Rosenthal Excellence Professor and Director of the McDowell Research Center for Global IT Management (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Two important classes of end-users are: command level users, and end-user programmers. For each of these classes, controlled experiments have been conducted to measure their productivity. For command level users working with databases, our results indicate that they perform better when the logical data model used is consistent with their own views of reality. For end-user programmers writing programs in high-level procedural programming language, the quality of programs is generally low and no program development method clearly stands out in terms of quality; though writing programs directly without any preplanning is expeditious.

Additional Information

Publication
Information & Management, Vol. 21, 1991, pp. 217-224.
Language: English
Date: 1991
Keywords
End-users, Productivity, Database, Programming, Information systems, Data models, System quality, System evaluation, End-user computing, Programming languages