Assessing demographics and needs of online students before and during the COVID-19 pandemic: Lessons from academic libraries

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Sam Harlow, Online Learning Librarian (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: Students are integral to all universities, and online students have long been a growing and important population within higher education. Understanding the shifts of demographics and needs of online students through a global pandemic is crucial for university administrators, instructors, and librarians. For this analysis, a librarian at a mid-sized, public university performed a mixed-method study with interviews and surveys to virtual students about their academic needs before and during the COVID-19 pandemic. This study found that online students continue to want versatile and diverse library tools and resources to advance their academic success to face world challenges.

Additional Information

Journal of Library & Information Services in Distance Learning,
Language: English
Date: 2022
online learning, online students, assessment, interviews, survey, student support, student success

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