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Theses & Dissertations


Salam, Al


There are 2 item/s.

TitleDateViewsBrief Description
Service convenience, service consumption experience and relational exchange in electronic mediated environment (EME) 2009 6018 There is increasing concern in academic research that conventional knowledge of services management may not adequately inform management in constructing an ITdriven services strategy to succeed in the emerging Electronic Mediated Environment (EME). M...
Reconceptualizing information systems business value in the non-profit organizational context 2014 27 The nonprofit sector is an important part of the U.S. economy as an estimated 2.3 million non-profit organizations contributed $804.8 billion to the gross domestic product (GDP), approximately 5.5% of GDP (Roeger, Blackwood, & Pettijohn, 2012). Signi...