Professional Development: Readings in Leadership and Management 2

NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
North Carolina Central University (NCCU )
Web Site:

Abstract: Empowering Employees:Employee empowerment became a corporate buzzword in the Nineties and the consensus inthe business press was that it was a good thing. Many companies claimed to empower theiremployees but claiming to do so and doing it are two very different matters. So, what are empowered employees and how can they help the club in meeting its mission and vision? In the simplest terms empowered employees are viewed as full-fledged partners in the club’s quest for high standards of quality and service. Instead of the traditional view that employees are easily replaceable elements in an organization, people who must be trained to do narrow, well-defined tasks and who must be closely watched and always supervised, the concept of empowerment says that today’s more educated and sometimes more sophisticated employees need and want to contribute more to their employer and workplace. Yet many businesses marginalize their employees by refusing to listen to them and by failing to let them contribute to the enterprise in any meaningful way.

Additional Information

Language: English
Date: 2021

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