Performance Management An Essential Discipline of Success

NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
North Carolina Central University (NCCU )
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Abstract: Performance Management:Recognizing that a private club is a collection of diverse business enterprises, each with its ownrequirements, disciplines, and knowledge for success, general managers must rely on department heads (enterprise leaders) to run their operations with high levels of professionalism, efficiency, and service. But to ensure that this is consistently done with a quality that meets member and board expectations, the general manager must exert his or her authority to guide subordinates toward a common vision, specific goals, and a coordinated timing of initiatives across departmental lines.

Additional Information

Language: English
Date: 2021

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