Knowing Your Users and What They Want: Surveying Off-Campus Students About Library Services

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Stephen Dew, Collections and Scholarly Resources Coordinator (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: In order to have a successful library program for off-campus students, librarians must understand who their students are and what they want. This presentation will address the issues involved in conducting a user survey for off-campus students. The presentation will cover details on developing a survey; it will discuss the logistics of sending and receiving; and it will examine one method of evaluation. The presentation is based on a student survey conducted by the University of Iowa Libraries during November 1998 and March 1999.

Additional Information

Publication
Journal of Library Administration 31 (2001): 177-193
Language: English
Date: 2001
Keywords
Academic libraries, Librarians, Distance education, Distance learning, Surveys, Assessments