Browse by Keywords - C

Select the first letter of the keywords to browse

There are 11 record/s using the keyword/s: customer service.

View 25 / 50 / ALL records per page.

TitleDateCreatorPublication TypeInstitution
Broadening Horizons: Transforming Public Services with Technical Services Knowledge2017Schmidt, Krista FacultyHunter Library, WCU
Business-Driven/People-Focused: A Case Study on Valuing Library Staff and Improving Service ...2020Rose, Marlena,Horns,Courtney StudentECU
DART Scale Development: Diagnosing A Firm’s Readiness For Strategic Value Co-Creation2015Albinsson, Pia A.FacultyMarketing, ASU
Flexibility, Variety, and Quality in Teacher Education 2007Tita, Charles FacultyDistance Education, UNCP
Flexibility, Variety, and Quality in Teacher Education 2007Alewine, Michael FacultyMary Livermore Library, UNCP
Fostering employee service creativity: Joint effects of customer empowering behaviors and su...2015Chuang, Aichia FacultyManagement, UNCG
New Roles for a Changing Environment: Implications of Open Access for Libraries2005Schmidt, Krista FacultyHunter Library, WCU
Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries2012Crowe, Kathryn FacultyUniversity Libraries, UNCG
Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries2012Bradshaw, A. Kathy FacultyUniversity Libraries, UNCG
Taking a Page from Retail: Secret Shopping for Academic Libraries2016Crowe, Kathryn FacultyUniversity Libraries, UNCG
Transformational leadership and customer service: A moderated mediation model of negative af...2012Chuang, Aichia FacultyManagement, UNCG