Moving Hospitals Toward E-Learning Adoption: An Empirical Investigation

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Charlie Chen Ph.D, Professor (Creator)
Appalachian State University (ASU )
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Abstract: Purpose – Medical errors cause a significant number of deaths. Providing training to medical staffcan improve the quality of medical care. Hospitals have traditionally used face-to-face modality totrain staff but they are beginning to adopt e-learning systems that can easily deliver training at workor to other convenient locations. The purpose of this paper is to investigate factors leading toe-learning adoption in hospitals.Design/methodology/approach – A framework of factors leading to the adoption decision ofe-learning systems is first proposed. Survey data are collected to empirically test the proposedframework. The samples consist of senior executives and managers in hospitals.Findings – It is found that three factors including managerial, organizational, and technologicalexhibit significant influences on the adoption decision. One novel result is that the organizationalvariable of hospital specialization significantly influences the decision to adopt e-learning systems.Research limitations/implications – This study is one of the first to propose a model of adoptionof e-learning specifically in the context of hospitals. Limitations and strengths of the study andpossible future research direction are also discussed.Practical implications – From a practitioner’s standpoint, the results of this study can helphospital administrators to accelerate the adoption of e-learning systems.Originality/value – This study is one of the first to propose a model of adoption of e-learningspecifically in the context of hospitals. It is expected that the model developed can assist to furtherunderstand the e-learning adoption in hospitals

Additional Information

Shin-Yuan Hung, Charlie C. Chen, Wan-Ju Lee (2009) "Moving Hospitals Toward E-Learning Adoption: An Empirical Investigation" Journal of Organizational Change Management vol. 22(3) pp. 239-256 (ISSN: 0953-4814) Version Of Record Available At
Language: English
Date: 2009
Elearning, organizational-structures, hospitals, hospital management, Taiwan

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