Chinese Students in American Libraries: A Survey of Chinese User Satisfaction with U.S. Academic Library Experience

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)

Megan Johnson, Assist. Professor & Public Rel. and Res. Librarian (Creator)

Allan G. Scherlen, Professor and Social Sciences Librarian (Creator)

Xiaorong Shao, Assistant Professor (Creator)

Institution

Appalachian State University (ASU )

Web Site: https://library.appstate.edu/

Abstract: While scholarship has addressed issues around serving international students in U.S. libraries, until recently, relatively little attention has been directly focused upon the library needs of specific ethnic groups. This study surveys 83 Chinese students and scholars after they returned from studying at universities in the United States to measure and document their satisfaction with the library services and resources they used during their study abroad. Results of the survey are analyzed with the goal of benchmarking and improving services for this growing library user population in the United States.

Chinese Students in American Libraries: A Survey of Chinese User Satisfaction with U.S. Academic Library Experience
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Created on 11/18/2013
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Additional Information

Publication

Shao, Xiaorong, Allan Scherlen, Megan Johnson, Xu Xuan, Yaun Hu. 2013 "Chinese students in American academic libraries: A survey of Chinese user satisfaction with U.S. library experience." The International Information & Library Review 45(1–2): (2013): 28-36. (ISSN: 1057-2317) The versions of record is available from: http://dx.doi.org/10.1016/j.iilr.2013.05.002

Language: English

Date: 2013

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